Analyst Online Merch Solutions
| Company | The Home Depot |
|---|---|
| Location | Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Proficiency in Microsoft Excel, PowerPoint and Access.
- Strong organizational, analytical and customer service skills.
Responsibilities
- Attend merchant meetings and identify and facilitate OMS requests.
- Responsible for assortment growth projects, status reporting, item troubleshooting, & attribute maintenance. Serve as SME for product category online. Learn/report on best practices, industry standards, & legal requirements associated w/ assigned category.
- Measure ongoing effectiveness of programs against metric targets. Develop/execute ongoing enhancements and/or business process optimization strategy based on measured performance and customer feedback.
- Troubleshoot and problem-solve for ongoing operational needs as they arise (i.e., store SKU alignment, online product availability, and others). Ability to author clear, concise end user/training materials for processes.
Preferred Qualifications
- Proven track record of excellent customer service
- Experience in vendor/supplier management
- Outstanding written and verbal communication skills
- Ability to handle and prioritize multiple tasks
- Effective interpersonal and problem solving skills
- Data analysis
- Strong decision making and problem solving skills
- Understanding of merchandising assortment and associated product classifications
- Strong knowledge of internal Home Depot store product system(s) including base tables