Analyst II – Loyalty Customer Analytics
| Company | Meijer |
|---|---|
| Location | Grand Rapids, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Business, Statistics, Economics, or other quantitative field or Relevant Experience. Master’s degree preferred.
- 2-5 years business experience in marketing analysis or analytics consulting leadership.
- Experience in an Advanced Analytics environment working with customer analytic systems in both SAS & Teradata (preferably at a large retailer).
- Experience working in cross-functional teams focused on: Business/Financial Analysis, Promotional Analytics, Customer Analytics, Pricing, Merchandising, Media Analytics, etc.
- Experience developing analytic techniques such as: forecasting, predictive modeling, segmentation analysis, simulation modeling, data mining.
- Experience in customer-facing industry (traditional or online retailing, retail financial services, etc.).
- Advanced and hands on experience using one or more of: SQL programming; SAS Base programming, SAS Macro programming, SAS Advanced programming, SAS Enterprise Miner; SAS Visual Analytics; Hadoop programming; SAS in-database and in-memory programming; MicroStrategy.
- Strong work ethic.
- Excellent communication skills: listening, verbal and written.
- Experience developing communications and presenting to leadership.
- Strong organizational, planning, and time management skills with ability to prioritize multiple/competing projects and assignments.
Responsibilities
- Responsible for delivering material impact to the organization’s performance by: providing analytical support for Merchandising teams, identifying and executing against analytics-based business opportunities, and developing analytic approaches & reports that improve the efficiency of the Merchandising organization.
- Develop and apply advanced quantitative methods, data mining, modeling, and analytical tools to solve complex business problems across Merchandising.
- Partner and consult on report and tool solution designs that apply best in class analytics.
- Effectively communicate complex business analysis and provide recommendations for improvements.
- Keep customer at the center of analytic approach, analysis and solutions and partner with cross functional teams to drive customer centered focus at Meijer.
- Develop scorecards and partner with reporting teams to improve reporting effectiveness.
- Collaborate and build strong business relationships with Customer Marketing, Merchandising and Marketing teams to develop winning customer marketing solutions.
- Leverage disparate data sources for holistic understanding to solve complex business problems.
Preferred Qualifications
- Multi-channel experience preferred – familiar with both in-store/branch and online analytics.