Analyst I – Customer Service Billing
| Company | Westlake |
|---|---|
| Location | Paducah, KY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Knowledge and experience related to customer billing process
- Detail oriented with focus on accuracy
- Ability to multi-task and meet tight deadlines
- Perform self-review of work product for quality in a dynamic environment
- Proficient with Microsoft Office including Excel
- Knowledge of SAP and Salesforce preferred
- Bachelor’s Degree in Business Administration or other relevant degree
- Minimum of two years of relevant experience preferred
Responsibilities
- Oversee billing related activities: customer billings, summary invoices and credit/debit memos
- Review, investigate & resolve invoicing system blocks/errors
- Generate manual invoices when needed and partner with Accounting to record correcting entries as needed
- Support month-end closing activities related to customer service & pricing
- Exchanges and Toll invoices for specific business
- Maintain customer master data lists
- Review tax charges on invoices for accuracy and make correcting adjustments
- Enter and update customer rebate data info into SAP
- Reconcile sales reports to the rebate module, accrue rebates, and calculate rebate payment requests and clear customer accounts for receivable
- Partner with accounting to ensure that monthly rebate expense and rebate liability is accurate and ties to SAP
- Review customer contracts for INCO terms and appropriate revenue recognition
- Coordinate with CSRs to ensure customer master data is set up correctly
- Coordinate with pricing coordinators to ensure pricing requests are set up correctly
- Revenue recognition monitoring to ensure that revenue is recognized in the appropriate period and partner with accounting to record correcting entries as needed
- Prepare Quarterly review presentations and monthly reports
- Manage multiple deadlines and respond quickly to management requests
- Ensure adherence to and effectiveness of internal controls in own areas of responsibility
- Facilitate internal and external audit needs
- Application of company policies, procedures and US GAAP requirements
- Assist with planning input into planning weekly and daily reports
- Assist with Month-end reconciliation of terminal and lease track inventories
- Prepare and Maintain detailed desk procedures for respective areas of responsibility
- Reconciling and balancing of exchanges and tolls and partner with Accounting to record correcting entries as needed
Preferred Qualifications
- Prior finance or accounting related experience preferred
- Chemical industry experience is a plus