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Amazon Key Account Manager
Company | Procter & Gamble (P&G) |
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Location | Philadelphia, NY, USA |
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Salary | $100000 – $146000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Mid Level, Senior |
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Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- 3+ years of experience in eCommerce management, with a focus on Amazon operations.
- Proficiency in Amazon Seller Central and eCommerce analytics tools.
- Familiarity with digital marketing strategies, including SEO and PPC, to enhance product visibility.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Proactive approach to identifying challenges and implementing effective solutions.
Responsibilities
- Lead daily operations on Amazon for both the US and UK markets, including product listings, inventory management, and order fulfillment to ensure optimal performance.
- Collaborate with cross-functional teams and lead agency of record to implement standard methodologies in product assortment and merchandising strategies.
- Assist in developing and driving sales strategies for Amazon, focusing on revenue growth and market share expansion in both regions.
- Conduct regular analysis of sales performance, identifying trends and opportunities for improvement.
- Track key performance indicators (critical metrics) related to Amazon sales, customer engagement, and operational efficiency.
- Prepare and present performance reports to senior leadership, offering actionable insights and recommendations.
- Develop and implement promotional campaigns and pricing strategies to drive traffic and conversion rates on Amazon.
- Coordinate with marketing teams to align promotional efforts across digital channels.
- Ensure compliance with Amazon’s policies and standard processes to maintain a positive brand reputation.
- Monitor customer feedback and reviews on Amazon, implementing strategies to improve customer satisfaction and loyalty.
- Stay informed about industry trends, competitor activities, and changes in Amazon policies to ensure competitiveness.
- Apply market insights to advise product development and marketing strategies.
- Work with teams across the organization to optimize digital marketing efforts, including media, SEO, social media, affiliate marketing, and Amazon merchandising.
Preferred Qualifications
- Beauty and Consumer Package Goods (CPG) experience preferred.
- People management experience preferred.
- Excellent interpersonal and communication skills, capable of collaborating with diverse collaborators.