AI Platform Applications Engineer – Principal

BS Engineering degree in Electrical Engineering, Computer Engineering, or Computer Science with 15+ years of relevant experience in customer engineering and field support for enterprise datacenter products
Hands on experience with x86 server bring up and deployment with hardware accelerators
Have strong analytical skills and past experience in reviewing enterprise system design
Professional-level interpersonal skills, including ability to adjust your communication to the technical level of the audience.

Provide customer support, including but not limited to guiding customers through the process of using tools and/or platforms, timely and accurate responses to customer queries, root cause analysis of customer issues, reproducing & resolving the same, escalating unresolved issues and providing timely workarounds.
Perform system design reviews for data center applications to ensure partner designs meet our guidelines.
Work with OEM and ODM partners on system integration related to thermal, mechanical, electrical, PCIe and/or other interconnect interfaces including out-of-band management services.
Understand system design and datacenter infrastructure requirements for AI workloads, develop reference configurations and technical guides.
Conduct the installation, configuration and bring-up of server hardware. Perform functional and performance validation testing.
Create product specifications, hardware design guides, application notes, and other supporting technical collateral.

Hands-on understanding of AI/ML infrastructure and hardware accelerators
Automation Experience with Linux or Windows shell scripting, Python or Go
Outstanding communication and presentation skills
Experience with leading AI/ML frameworks such as PyTorch, TensorFlow, ONNX, etc. and container orchestration platforms such as Kubernetes