Posted in

Advisory Solution Consultant – Customer Industry Workflows

Advisory Solution Consultant – Customer Industry Workflows

CompanyServiceNow
LocationMinneapolis, MN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
  • Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence

Responsibilities

  • Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
  • Lead discovery workshops to determine customers’ challenges and give persona and value-based product demonstrations to align our solution with customer needs
  • Develop client partner relationships
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows

Preferred Qualifications

  • Industry experience in Manufacturing, Technology, or Telco desirable