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Advisor Development Coach

Advisor Development Coach

CompanyRaymond James Financial
LocationSt. Petersburg, FL, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • Bachelor’s Degree (B.A.) and a minimum of three (3) years of industry experience in performance management.
  • Knowledge of working structure, policies, mission and strategies of the organization.
  • Knowledge of operational processes and procedures of assigned functional areas.
  • Knowledge of adult learning theory.
  • Knowledge of concepts, principles and practices of the financial services industry.
  • Knowledge of fundamental concepts, practices, and procedures in education and training.
  • Knowledge of financial markets and products.
  • Skill in using appropriate interpersonal styles and communicating effectively and professionally, both orally and in writing, with all organizational levels to accomplish objectives.
  • Skill in establishing and communicating clear directions and priorities.
  • Skill in incorporating needs, wants and goals from different business unit perspectives into training plans.
  • Skill in balancing conflicting resources and priority demands.
  • Skill in gathering information, identifying linkages and trends and applying findings to operations.
  • Skill in reading, interpreting, analyzing and applying technical and compliance information.
  • Skill in attending to detail while maintaining a big picture orientation.
  • Skill in staying current in operational issues and training best practices.
  • Skill in generating enthusiasm and influence, motivating and persuading others to achieve desired levels of customer service.
  • Skill in planning, assigning, monitoring, reviewing, evaluating and leading the work of others; coaching and mentoring others.
  • Skill in working independently or within a team environment.
  • Skill in resolving problems and using independent judgment in making decisions.
  • Skill in interpreting and applying policies and identifying and recommending changes as appropriate.
  • Skill in analyzing training materials and learner information.
  • Skill in preparing instructional sites.
  • Skill in managing the learning environment and delivering effective instruction.
  • Skill in responding to learner needs for clarification or feedback.
  • Skill in providing positive reinforcement and motivational incentives.
  • Skill in selecting and using appropriate instructional methods and media.
  • Skill in evaluating learner performance and reporting evaluation information.
  • Skill in evaluating instructional delivery.
  • Skill in operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets.

Responsibilities

  • Delivers, implements, and maintains learning programs and materials specific to the PCG branch office training and accountability needs.
  • Assist with identifying training needs and requirements with management.
  • Analyzes and develops training needs and creates and develops solutions.
  • Help facilitate coaching and training programs to managers and/or large groups of associates.
  • Participates in development programs to increase training support.
  • Balances conflicting resources and priority demands.
  • May coach and mentor new and experienced financial advisors and branch associates.
  • May coach branch managers.
  • May provide feedback to branch managers on trainee progress during training class.
  • Prepares and delivers written and oral presentations to various levels in the firm.
  • Interprets and applies organizational policies and procedures.
  • Participates in establishing objectives and developing processes and procedures to ensure efficient and timely workflow.
  • Performs periodic reporting on work progress, project completions and additional ad-hoc reporting as needed.
  • Performs other duties and responsibilities as assigned.

Preferred Qualifications

  • SIE (provided that an exemption or grandfathering cannot be applied) preferred but not required
  • FINRA Series 7 preferred but not required