Advanced Application and Infrastructure Support Engineer
| Company | Charles Schwab |
|---|---|
| Location | Lone Tree, CO, USA, Austin, TX, USA, Southlake, TX, USA, Omaha, NE, USA, Phoenix, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 6+ years’ work experience in infrastructure engineering or application development fields
- 6+ years’ experience in systems engineering and support, with a focus on the selection, design, deployment, maintenance, and production support of business or security applications
- 3+ years of experience with Linux including server hardening, user rights, interpretation of system logs, and automation of tasks
- 3+ years of experience with Windows system administration skills, including system logs, registry, LDAP, Active Directory integration and automation of tasks
- 4+ years automation experience (Python, scripts, Ansible, Salt, etc.)
- Experience following ITIL Change Management practices and processes
- Strong problem-solving, troubleshooting and analytical skills
- Demonstrated experience in troubleshooting network issues, such as IP and TCP protocols
- Hands-on experience with planning, installing, configuring, deploying, and supporting applications in a multiple datacenter enterprise environment
- Hands-on experience with designing and supporting load balancing and high availability / disaster recovery (HADR) in a multiple datacenter environment
- Highly effective communication skills (both written and oral) for clear, concise interactions across all organization levels
- Basic experience with utilizing active directory structures and authentication
- Experience with creating documents within Atlassian tooling such as Confluence and Jira (or equivalent)
Responsibilities
- Make an impact that goes beyond your immediate environment
- Exhibit your high standard of technical and interpersonal judgment, engage and influence peers collaboratively, and contribute to our organizational security objectives
- Address technical issues, manage IT security risk, and design the infrastructure to implement and maintain cyber security applications and platforms
- Identify the right solutions to solve ambiguous, open-ended problems that require prioritization among disparate business and team objectives
- Urgently detect and respond to technical security issues. Follow up with a root cause analysis (RCA) and implement improvements to prevent reoccurrence
- Improve our documentation and processes, as well as the design and execution of key deliverables within assigned technologies
- As a knowledge manager, you’ll grow into a subject matter expert, developing technical operating procedures and ensuring a complete understanding of our product suite
- As a seasoned engineer, you’ll strive to exceed expectations and deliver on technical program initiatives within time and resource constraints
Preferred Qualifications
- Hands-on experience supporting 3rd party Cyber Defense protection applications like phishing campaign response, orchestration and automation, security data sources, etc.
- Hands-on experience supporting 3rd party data protection applications including Database Activity Monitoring solutions and Encryption/Tokenization technologies for sensitive data protection
- Hands-on experience configuring, deploying, and supporting 3rd party applications utilizing Docker containers and creating Docker images
- Hands-on experience integrating on-prem applications with cloud applications (hybrid solutions)