Administrator - Management

Administrator – Management

High School Diploma or equivalent, a degree in Business Administration or relevant field preferred
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
0-2 years’ experience in administrative services, title work or related fields
Strong verbal and written communication skills

Promptly log all incoming titles to initiate proper workflow
Effectively manage all workflow in title administrator workbaskets within the UVIMS system (relocation basket/title request/title problems baskets) per departmental goals
Review titles for accuracy and salability
Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person and/or vendor
Prepare titles and ownership documents in connection with vehicles sales and/or state applications
Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines for title problem resolutions
Serve as the primary person who resolves post-sale title adjustment requests – customer service
Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future vehicle and equipment sales
Become the primary point of contact for remarketing title related issues within your region by establish and maintain direct relationships through regular email and phone communication with DMVs, vendors, internal and external customers, buyers, sellers, auction title clerks
Review and maintain client and remarketing channel Powers of Attorney
Collaborates with departmental leadership and peers to ensure individual expectations are met and to support departmental goals
Positively contributes to departmental morale