Administrative Support Associate VI-Physicians Billing

Administrative Support Associate VI-Physicians Billing

Requirements

• High school diploma or GED is required
• AAS degree is preferred
• Customer service experience required
• Experience providing phone-based customer service a plus
• Proficiency in office software including Excel and Word
• Proficiency utilizing payer websites
• Ability to work in a team environment
• Ability to communicate effectively, both verbally and in writing
• Ability to Multi-task and handle a fast-paced work environment
• Demonstrate organizational and interpersonal skills

Responsibilities

• Reviews charges and data for accuracy and appeals discrepancies in regards to CPT-4 and ICD-10 codes with Insurance Companies
• Validate and Correct registration and insurance information, notations, correct claim submission
• Researches and interprets information to efficiently reconcile accounts
• Review and understand payer policy guidelines regarding billing
• Follow internal policies and procedures for accurate account review
• Meet expected production and quality standards
• Other related duties as assigned

Preferred Qualifications

• Experience providing phone-based customer service a plus