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Administrative Support Associate – Temp

Administrative Support Associate – Temp

CompanyNorthwell Health
LocationCommack, NY, USA
Salary$Not Provided – $Not Provided
TypeContract
Degrees
Experience LevelJunior

Requirements

  • High school diploma or equivalent; some college preferred.
  • 1+ year of experience working as a receptionist.
  • Excellent grammar, spelling and punctuation.
  • Exceptional customer service skills.
  • Friendly and compassionate disposition
  • Strong interpersonal communication skills
  • Ability to maintain effective and organized systems to ensure timely patient flow.
  • Ability to work independently or as part of a team.

Responsibilities

  • Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
  • Confirms all appointments prior to date of service.
  • Verify insurance and inform the patient of needed referrals before the date of service.
  • Assists patients with copayments, and billing questions.
  • Retrieve patient’s files in EMR, verify the information on file, and inserts new patient record forms, and information.
  • Protect patient’s rights by maintaining a high level of confidentiality
  • Arrange taxis or call family members when necessary for transportation.
  • Maintains reception area in a neat and orderly condition.
  • Participates in the medical office emergency routine when required.
  • Other duties as assigned.

Preferred Qualifications

  • Some college preferred.