Administrative Assistant Sr

Administrative Assistant Sr

Requirements

• High school or GED
• Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing
• Displays good analytical and problem-solving skills
• Demonstrated proficiency with computers and the use of office-oriented software products
• 3 to 4 years of related experience or the equivalent for SG 04
• Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable for SG 04
• Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative for SG 04

Responsibilities

• Perform basic, routine administrative duties, following well defined, standard procedures
• Assist with document processing
• Assist in compiling special reports and request information from other areas
• Assist in filing and retrieval of information in both hard copy and electronic formats
• Answer telephone, take messages, communicate via e-mail as necessary
• Receive and distribute incoming and outgoing mail
• Use computer keyboard to enter data, perform calculations and/or retrieve information, operate a wide variety of electronic and mechanical office equipment
• Answers customer questions but knows when appropriate to refer questions or issues to others
• Actively learns the function of the department and each employee responsibility to assist customers more effectively
• Exhibits concern and sensitivity to others
• Applies basic education and training in job responsibilities and assignments
• Asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the basic, routine level

Preferred Qualifications

• Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable for SG 03
• Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative for SG 04