Administrative Assistant
Company | Royal Bank of Canada |
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Location | Lethbridge, AB, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong skills working with various business applications/technology
- Thrive in a team working-environment
- Strong attention to detail
- Time management and organization skills
- Demonstrate skills in providing world-class client service that will come across as professional, warm and friendly to our high net-worth clients
- Exceptional verbal and written communication in English
Responsibilities
- Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client requests.
- Maintain existing client accounts and identify opportunities to contact clients.
- Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
- Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
- Leverage your passion for organizing, coordinating and preparing meetings for Advisors with their clients/prospects.
- Participate in team marketing efforts
Preferred Qualifications
- Familiarity in the financial sector.
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures
- Experience in the securities industry and in the regulatory requirements would be an asset.