ADC Warehouse Clerk Lead

ADC Warehouse Clerk Lead

Requirements

• High school diploma or general education degree (GED) required.
• At least five years of experience in a high-volume operation.
• Customer/Patient-Focused: You start with the customer/patient and work backwards. You invest the time and energy to understand the customer’s/patients’ objectives, then tie all your activities directly to the achievement of those objectives utilizing lean principles & practices.
• Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
• Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups both in and out of the Warehouse Department.
• An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
• Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
• Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.
• Computer Skills: Computer savvy with: Microsoft programs such as Excel, Word, Outlook & Teams
• Language Skills: English (reading, writing, verbal)
• Mathematical Skills: Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Responsibilities

• Ensure the necessary handling procedures (both physical and written) are followed accordingly, when applicable, documented in client-level Quality Agreements, Service Level Agreements, and SOPs
• Verify and receive materials into inventory. Marks and inventories packages for storage or transit. May also include palletizing and shrink-wrap.
• Accurate and timely filing of company and facility documents as required.
• Operate Material Handling Equipment safely to pull, pick, put away and load/unload product.
• Ensure teammates are executing tasks safely.
• Ensures both group and individual productivity standards are met.
• Work collaboratively with Supervisor to develop positive working relationships and run operations.
• Assess workflow and plan and schedule shift based on workload.
• Report shortages and follow up to locate items or incomplete orders.
• Take physical inventories as directed.
• Assume the responsibilities of a supervisor, when necessary.
• Instances of service standards not being met are addressed appropriately and immediately.
• KPI’s set and staff fully informed of requirements to meet KPIs.
• Elevate potential situations to the next level of supervision when required.
• Identify and correct mistakes/inconsistencies when receiving/completing paperwork.
• Mentor/coach teammates in Lean methodology i.e., daily huddles, monitoring KPIs, leader standard work etc.
• Facilitate Lean activities e.g., waste identification, root cause analysis, visual management, process improvement etc.
• Share best practices with peers and teammates within the facility and support continuous improvement.
• Regularly review operational performance and lead change initiatives.
• Performs other duties as required.

Preferred Qualifications

No preferred qualifications provided.