ADA Accommodation Coordinator

Company	Sedgwick Claims Management Services
Location	Orlando, FL, USA, Indianapolis, IN, USA, Coralville, IA, USA, Memphis, TN, USA, New Albany, OH, USA, Dublin, OH, USA, Southfield, MI, USA, Dubuque, IA, USA, Irving, TX, USA, Cedar Rapids, IA, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees
Experience Level	Junior, Mid Level

High school diploma or GED required.
Two (2) years of related experience or equivalent combination of education and experience required.
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Good negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.
Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.
Makes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.
Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.
Conducts initial employee interview per process guidelines.
Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).
Refers cases as appropriate to team lead.
Maintains professional client relationships.
Performs other duties as assigned.
Supports the organization’s quality program(s).