Accounts Receivable Technician

Knowledge of basic accounting theory, principles and practices including accounting controls, and audit trails.
Knowledge of accounts receivable procedures.
Knowledge of research techniques, methods, and procedures.
Knowledge of computers and job-related software programs.
Knowledge of proper English usage, spelling, grammar, and punctuation.
Skill in customer service to every account ensuring customer satisfaction and building long-term relationships.
Skill in data entry accuracy.
Skill in the use of good judgment in processing new accounts.
Skill in Microsoft Office Suite or related.
Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
Ability to make mathematical calculations quickly and accurately.
Ability to maintain a variety of financial records and files.
Ability to establish and maintain cooperative working relationships with those contacted in the course of work.
Ability to interpret and apply SFCC goals, objectives, policies, procedures, rules, and regulations.
Ability to communicate clearly and respectfully, both verbally and in writing.
Ability to work independently and in a fast-paced environment.

Creates new third-party customer accounts as needed, reviews third party contracts, purchase orders and MOUs
Processes third-party invoices, verifies student enrollment status
Creates customer invoices for other receivables such as leases, facilities, food services, Kids Campus, and miscellaneous services
Creates customer invoices for Contract Training and Contract Revenue services
Creates monthly AR aging report for management review
Assists with customer invoices and receivables for other entities, as assigned
Monitors monthly accounts receivable balances and performs collection duties as required
Assists in developing and implementing accounts receivable policies, procedures and processes
Assists departments with questions related to student accounts and third-party contracts
Applies payments in Workday and provides Cashiers office deposit information
Researches and resolves student and third-party account receivable issues
Provides exceptional customer service to students and customers
Assists with the implementation of the Student Information System (SIS)- student financials team
May work on assigned panels and/or committees as needed
Performs other related duties as assigned.