Accounts Receivable Specialist – Turf Masters Lawn Care

Accounts Receivable Specialist – Turf Masters Lawn Care

Requirements

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), accounting software and ERP systems.
• Strong understanding of accounts receivable processes, invoicing, and collections best practices.
• Excellent attention to detail, organizational skills, and ability to meet deadlines.
• Strong communication skills with a customer-focused and problem-solving approach.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Generate and distribute accurate and timely invoices for lawn care services.
• Process customer payments (checks, credit cards, ACH) and ensure deposits are recorded and reconciled daily.
• Accurately post payments to customer accounts and resolve misapplied or unidentified payments.
• Assist customers with billing inquiries, providing clear and professional communication.
• Monitor accounts receivable aging reports and identify overdue accounts for follow-up.
• Proactively contact customers regarding outstanding balances and ensure prompt payment resolution.
• Manage recurring billing schedules and ensure customers are invoiced correctly for ongoing services.
• Escalate unresolved payment issues to management as needed.
• Reconcile customer accounts and resolve any discrepancies in a timely and accurate manner.
• Investigate and correct billing errors, credits, and adjustments as necessary.
• Assist with monthly and year-end closing processes related to accounts receivable.
• Prepare and analyze AR reports, including aging summaries, payment trends, and collection status.
• Ensure compliance with company financial policies, procedures, and industry regulations.
• Maintain accurate records of all AR activity, including payment follow-ups, customer communications, and account adjustments.
• Maintain positive and professional relationships with customers by addressing billing and payment concerns promptly.
• Educate customers on payment terms, billing schedules, and available payment methods.
• Work collaboratively with internal teams, including sales, operations, and customer service, to resolve issues impacting AR.

Preferred Qualifications

• Bilingual communication skills
• Bachelor’s degree in finance or accounting
• Experience in Collections and/or Accounts Receivable