Accounts Receivable and Collections Manager

Accounts Receivable and Collections Manager

Requirements

• Bachelor’s degree in accounting, finance, or a related field.
• 5+ years of progressive experience in accounts receivable, collections, or related roles, with supervisory experience.
• NetSuite experience is highly desired.
• B2B Portal such as Ariba and Tulia experience is highly desired.
• Experience evaluating processes and using data to make process design changes and improvements.
• Strong interpersonal and communication skills, including excellent written, oral, listening and presentation skills, and ability to work well under pressure and interact at all levels.
• Expertise in accounting software, spreadsheets, and other relevant tools (experience in NetSuite, Google Sheets and Excel are highly desired).
• Ability to lead, motivate, and develop a team.
• Solid understanding of accounting principles and financial concepts.

Responsibilities

• Invoice commercial and academic customers.
• Direct the daily operations of the accounts receivable team, including hiring, training, and performance management of AR staff. Identify and implement process improvements to streamline accounts receivable operations and improve efficiency.
• Develop and implement effective collection strategies to maximize cash flow and minimize delinquent accounts. Actively participate in the collections process for commercial and academic customers. Work to improve the credit card collection process. Manage the collections process, including developing metrics to track team performance and keep Finance leadership apprised of results including KPIs.
• Ensure adherence to all relevant accounting principles and legal regulations related to accounts receivable.
• Prepare and analyze regular reports on accounts receivable, aging, and collections performance.
• Work with sales, operations, and other departments to resolve customer issues and improve overall cash flow.
• Manage customer inquiries and disputes related to billing and collections.
• Function as liaison between Inside Sales Operations and Finance to resolve system discrepancies and develop systemic enhancements to gain efficiencies. Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices and requirements.
• Assist with external financial audits and other due diligence requests.
• Collaborate closely with other members of the Finance team on monthly reconciliation efforts, tracking invoice reconciliation, reviewing data for irregularities and errors on a regular, on-going basis, and providing regular feedback to internal teams on reconciliation progress.
• Manage Sales Tax reporting function.

Preferred Qualifications

• NetSuite experience is highly desired.
• B2B Portal such as Ariba and Tulia experience is highly desired.
• Experience evaluating processes and using data to make process design changes and improvements.
• Expertise in accounting software, spreadsheets, and other relevant tools (experience in NetSuite, Google Sheets and Excel are highly desired).