Accounts Manager
Company | Crest Industries |
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Location | La Porte, TX, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- Minimum of 3–5 years of experience in business development, account management, or sales—preferably within the turnaround or industrial services sectors.
- Deep understanding of the industrial contracting landscape, particularly within refineries, petrochemical, and chemical facilities.
- Strong interpersonal and relationship-building skills with the ability to connect across a wide range of stakeholders.
- High level of professionalism and presence when attending events or representing the company publicly.
- Self-starter who thrives in a fast-paced, team-oriented environment.
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
- Proficiency in CRM software, Microsoft Office Suite, and sales tracking tools.
Responsibilities
- Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction.
- Proactively manage and grow existing client relationships by understanding their operational needs and aligning Optimal’s service offerings.
- Collaborate with internal operations, estimating, and project teams to ensure client expectations are met throughout the project lifecycle.
- Attend and represent the company at client functions, industry events, trade shows, and local networking opportunities (e.g., golf tournaments, association meetings, and plant-related events).
- Identify upsell or cross-sell opportunities within current accounts and coordinate with the estimating and project teams to deliver proposals.
- Maintain a strong understanding of industry trends, competitor activity, and market dynamics in the industrial services sector.
- Track all client interactions, sales activities, and account updates in CRM or sales tracking systems.
- Work with leadership to develop and execute client retention and satisfaction strategies.
- Support bid preparation by gathering client intelligence and helping shape proposals that reflect client-specific value propositions.
Preferred Qualifications
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No preferred qualifications provided.