Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Grand Rapids, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or related field (preferred)
- Proven experience in account management, customer service, or sales
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Ability to work independently and as part of a collaborative team
- Proficient in Microsoft Office Suite and CRM systems
Responsibilities
- Serve as the main liaison between clients and internal departments
- Manage and grow assigned client accounts through regular communication and support
- Develop a deep understanding of client goals, needs, and challenges
- Ensure timely resolution of issues and concerns
- Prepare account reports and track performance metrics
- Maintain accurate records of client interactions and transactions
- Assist with onboarding new clients and presenting service updates
Preferred Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or related field (preferred)