Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Louisville, KY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- Minimum of 2 years of experience in account management or customer service
- Strong communication and interpersonal skills
- Ability to manage multiple accounts and prioritize tasks effectively
- Detail-oriented and results-driven
- Proficiency in Microsoft Office Suite and CRM software
Responsibilities
- Manage and maintain client accounts, ensuring high levels of customer satisfaction
- Build and nurture strong relationships with clients to understand their needs and objectives
- Work closely with internal teams to deliver solutions that meet client expectations
- Provide ongoing support and guidance to clients, addressing any concerns or issues promptly
- Identify opportunities for upselling and cross-selling additional services
- Prepare and deliver regular performance reports to clients
- Collaborate with sales and marketing teams to ensure alignment with client goals
Preferred Qualifications
- Bachelor’s degree in Business, Marketing, or a related field (preferred)