Account Manager-Technology & Life Science Practice
| Company | Hartford Financial Services |
|---|---|
| Location | Seattle, WA, USA, San Francisco, CA, USA, Los Angeles, CA, USA, Brea, CA, USA, Walnut Creek, CA, USA, Greenwood Village, CO, USA |
| Salary | $59200 – $88800 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior, Mid Level, Senior |
Requirements
- Prior Commercial Market Insurance Industry experience as an Account Manager, Underwriting Assistant, Rater or equivalent at an insurance carrier/agency required
- Knowledge of the following primary insurance coverage’s: Workers Compensation, Auto, General Liability, Property required
- Functional knowledge of Commercial Lines rating experience
- Strong Customer Service and Relationship Building skills
- Effective Communication Skills / Written and Verbal
- Good automation skills and strong technical ability
- Professional Demeanor
- Proficiency in Microsoft Word, Excel, and Power Point Software
- Works Autonomously
- Ability to shift work efforts quickly and make decisions in a fast past environment
Responsibilities
- Supports Commercial Underwriting in the sales acquisition process
- Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business
- Serves as the point of contact for agents in handling inquiries and requests
- Communicates with customers to request needed information and resolves problems
- Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection
- Responsible for reviewing, preparing work orders for rating and issuing policies
- Applies screening criteria in accordance with guidelines
- Supports sales efforts and strategies
- Responsible for handling high volumes of transactions
- Effectively balance quality, and timeliness while working alongside the Underwriter to Manage a Book of Business
- Multi-task, prioritize and manage daily work activities
- Organizes work, based on AM/UW Huddles, recognition of Top Agents, and territorial differences
- Maintains an effective pending/diary/follow-up system
Preferred Qualifications
- Functional knowledge of Commercial Lines rating experience preferred