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Account Manager – Strava for Business
| Company | Strava |
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| Location | San Francisco, CA, USA |
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| Salary | $129000 – $137000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience working in an account management or client services role, managing media agencies and/or large brands.
- Strong communication and relationship-building skills, thriving in collaborative environments with internal and external partners.
- Proactive in finding ways to enhance customer value, improve operational processes, and drive overall business success.
- Adaptable, able to handle multiple priorities in a fast-paced environment while meeting deadlines and ensuring client satisfaction remains a top priority.
- Comfortable working towards achieving revenue goals and using data to inform recommendations and decision-making.
- Passionate about fitness, technology, and the power of community.
Responsibilities
- Own a portfolio of mid market partners and collaborate closely with internal teams to build seamless campaign experiences and improve client success.
- Support partners through the entire campaign lifecycle, from contracts all the way to challenge builds & reporting using a variety of tools (including but not limited to Asana, Tableau, SQL, Hubspot).
- Drive renewals and upsells by using data driven recommendations and demonstrating the impact of Strava’s advertising solutions to secure long term partnerships.
- Act as the ears and eyes for the product team, gathering and compiling partner and product feedback to help inform product improvements.
- Stay on the cutting edge of Strava’s platform features and industry trends, applying this knowledge to improve campaigns.
Preferred Qualifications
- Strong communicator with the ability to set expectations, influence stakeholders, and handle multiple conversations at once.
- Proactive in tackling challenges, optimizing processes, and identifying new opportunities for partners based on performance data and client feedback.
- Demonstrates outstanding attention to detail, product knowledge, and problem-solving skills to ensure a high standard of execution, from strategy to reporting while balancing speed with quality.
- Embraces change and adapts quickly to shifting priorities, new product offerings, and a constantly evolving digital landscape.
