Account Manager – Risk Engineering

Account Manager – Risk Engineering

Requirements

• Senior level technical and business management acumen, and knowledge of insurance, risk management principles, practices and procedures.
• Demonstrated success as a risk control professional managing large, high hazard complex, and high profile accounts.
• In depth property risk assessment expertise including knowledge of fire protection and detection systems including applicable codes and standards, as well as demonstrated competency in fire behavior/fire science and plan review.
• Ability to assess natural hazard risk such as earth movement, convective storm, coastal wind & flood and develop & communicate appropriate mitigation strategies for account exposed locations.
• Ability to assess human element programs and building construction classifications. Knowledge of loss expectancy methodologies across various perils a plus.
• Knowledge of hazards associated with occupancies in various segments including power generation & utilities, renewable energy, mining, pulp and paper, industrial and commercial occupancies.
• Excellent communication, negotiation, decision making and presentation skills. Ability to effectively interact with all levels of internal and external business partners.
• Excellent analytical and problem solving skills, with the ability to prioritize and simultaneously manage multiple projects and external business partners.
• Resourceful in resolving unique and challenging business situations.
• Ability to achieve results, at the portfolio level, by taking a proactive long-term view of business unit goals and objectives.
• Knowledge of Microsoft Office Suite and other business-related software.
• The position requires travel with potential overnight stay to both urban & remote areas.
• Proficient time management skills and ability to prioritize various tasks.

Responsibilities

• Works with the Engineered Property team to conduct, review and/or direct the evaluation and assessment of high hazard complex risks.
• Applies Risk Control policies, guidelines, insurance laws and regulations, and drives the resolution of critical risk control matters.
• As a technical specialist, provides risk control perspective across an entire account portfolio.
• Utilizes corporate and location level details to build a broad account level view of exposures and controls.
• Perform physical risk surveys producing comprehensive risk assessment written reports complete with loss scenario estimates.
• Produces account level desktop risk reports, utilizing internal and external reports, publicly available information, and data evaluation tools, complete with loss scenario estimates.
• Collaborates with the line of business to develop portfolio & account strategies to positively impact loss ratios, new business goals and retention of accounts.
• Develops and maintains business relationships with both internal and external business partners, actively improving CNA’s brand in the Canadian market.
• Supports the line of business with technical expertise to ensure ongoing organizational learning, development, and advancement of the team’s skills & knowledge.
• Liaise effectively with Claims, providing technical guidance and loss mitigation strategies.
• Work effectively with an established Underwriting team in a fast-paced environment.

Preferred Qualifications

• Bachelor’s degree in engineering or science discipline preferred; Masters and/or professional engineering license considered an asset.
• Professional designation(s) including P.Eng, CFPS, FE/EIT, CRM preferred.
• A minimum of 5-8 years of experience years of risk control experience.