Account Manager – Payer Partnerships

Account Manager – Payer Partnerships

Requirements

• Proven experience building and expanding relationships with health plans, payers, or other healthcare stakeholders
• Strong relationship builder with the ability to communicate effectively with senior decision-makers and cross-functional teams
• Self-starter excited about working at a fast-paced startup
• Intellectually curious and resourceful—you follow through until you get the answer
• Comfortable with ambiguity and solving complex problems
• Customer-obsessed and attuned to the needs of partners, even when they’re not clearly stated
• Results-driven, with the ability to meet goals while maintaining strong partner satisfaction
• Adept at managing competing priorities and collaborating across internal teams to deliver on partner commitments

Responsibilities

• Manage a portfolio of strategic accounts, with an emphasis on health plans and payers
• Cultivate and grow relationships with key stakeholders across partner organizations, including executive and operational leaders
• Identify opportunities to expand engagement, improve outcomes, and deliver greater value to partners
• Lead partner onboarding and implementation processes, ensuring a seamless launch and strong foundation
• Collaborate cross-functionally with product, clinical, marketing, and operations teams to deliver on partner needs
• Develop and maintain account plans that align partner goals with SonderMind’s strategic objectives
• Monitor performance and create actionable reporting to track success metrics, ensuring partners achieve desired outcomes
• Advocate for partner needs internally and contribute insights to inform product development and future offerings
• Navigate complex partnership dynamics with professionalism, creativity, and a problem-solving mindset

Preferred Qualifications

No preferred qualifications provided.