Account Manager I
| Company | American Red Cross |
|---|---|
| Location | Lynchburg, VA, USA, Roanoke, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree in marketing, sales, communications or related field required
- A current valid driver’s license and good driving record is required
- Good organizational skills and the ability to handle multiple priorities effectively are required
- Excellent oral and written communications skills, including training and presentation skills is required
- Ability to work on a team
Responsibilities
- Support the implementation of creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives
- Utilize prescribed methods to ensure efficient scheduling of blood drives by assigned Sponsors
- Provide routine organizational and operational support to sponsor contact
- Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience
- Schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups
- Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance
- Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity
- Responsible for providing own transportation for business purposes
Preferred Qualifications
- 1 year of related experience preferred or equivalent combination of education and related experience required
- Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred