Account Manager-Employee Benefits
| Company | Standard Insurance |
|---|---|
| Location | Berkeley Heights, NJ, USA |
| Salary | $105000 – $105000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of experience in group insurance account management in the 1500+ lives space.
- Life and Disability insurance license for all states within the office’s assigned territory.
- Personal automobile is available for business use with adequate insurance and a safe driving record.
- Ability to travel within territory for face to face client and broker meetings when requested.
Responsibilities
- Support business growth, profitability, and retention of clients by developing and maintaining an effective account management strategy.
- Develop and manage effective primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and meeting customer expectations.
- Work with clients to understand their concerns and needs and act as liaison between home office departments and the customers to initiate plan improvements and resolve administrative inconsistencies.
- Organize a face-to-face visit with key identified clients prior to each renewal to present an analysis of claims experience and/or review the adequacy of the contract.
- Monitor renewal activity and prepare to present renewals with a customized strategy to retain the account.
- Negotiate rates, contract provisions and administrative issues with Regional or National Accounts.
- Identify and promote the sale of additional lines of coverage or plan improvements on assigned block of business.
- Request and review inforce proposal requests, providing all appropriate information to Regional or National Accounts.
- Lead and coordinate the submission, set up and installation of assigned new groups with the policyholder, producer and home office.
- Facilitate the enrollment process, which may involve preparation of enrollment materials, conducting enrollment meetings or being present at benefit fairs.
- Serve as mentor with all service and sales employees in the office on service issues.
Preferred Qualifications
-
No preferred qualifications provided.