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Account Manager – Crossplatform Gaming
| Company | Discord |
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| Location | San Francisco, CA, USA |
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| Salary | $180000 – $202500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years experience as an Account Manager with mobile gaming clients
- Deep understanding of the Gaming landscape and digital media including formats & buying tactics
- Understanding of how the Gaming advertisers measure media across app and web and any relevant third party tools
- Fluency across full-funnel campaigns e.g. brand, mid and lower funnel
- Ability to build strong relationships with partners/clients and influence buying decisions
- Expertise in putting together client reporting such as wrap reports & QBRs
- Ability to tell a story with data through data trend analysis and presentations
- Strong technical understanding and ability to troubleshoot
- Willingness to travel for regional in-person client meetings
Responsibilities
- Drive overall client success and own responsibility for the performance of advertising campaigns
- Manage day-to-day communications around clients and their accounts both internally and externally
- Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business
- Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs
- Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners
- Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance
Preferred Qualifications
- Self service experience
- Deep knowledge and usage of Discord
- Team player with a sense of humor, humility and empathy
