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Account Manager / Business Development
| Company | Bend Health |
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| Location | Minneapolis, MN, USA |
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| Salary | $70000 – $90000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Bachelor’s degree in Business, Healthcare Administration, Psychology, or a related field.
- 2+ years of experience in account management, business development, or sales (healthcare experience preferred).
- Proven track record of building and maintaining strong partnerships within healthcare settings.
- Strong ability to engage, educate, and influence healthcare professionals at all levels.
- Experience with CRM software (Salesforce preferred) to track and manage partner relationships.
- Self-starter with a growth mindset—able to work independently, drive results, and adapt to evolving business needs.
- Strong problem-solving abilities with a service-oriented approach.
- Excellent time management and organizational skills, with the ability to manage multiple projects simultaneously.
- Willing and able to travel up to 75% for in-person partner meetings.
Responsibilities
- Develop and maintain strong relationships with healthcare providers, hospitals, health systems, and other key partners.
- Identify and pursue new referral opportunities to expand Bend Health’s reach and increase access to mental health services.
- Work closely with leadership to align business development strategies with company growth objectives.
- Negotiate and secure partnership agreements that drive long-term engagement and patient referrals.
- Serve as the primary point of contact for assigned partners, ensuring strong, long-term relationships that lead to continued business growth.
- Conduct in-person and virtual training sessions for healthcare professionals to increase awareness and understanding of Bend Health’s services.
- Address partner concerns, manage escalations, and provide proactive solutions to strengthen relationships.
- Work to expand existing partnerships by identifying opportunities for collaboration and increased service utilization.
- Partner with Clinical, Marketing, and Operations teams to ensure seamless partner onboarding and engagement.
- Provide partner feedback to internal teams to optimize referral processes and improve the partner experience.
- Work with marketing teams to develop tailored materials that support partner education and engagement.
- Analyze market trends, industry insights, and partner needs to identify new opportunities for growth.
- Monitor competitor activities and industry best practices to refine and enhance business development strategies.
- Stay informed on regulatory changes, reimbursement models, and healthcare policies that impact mental health referrals.
- Track key performance metrics, analyze data, and provide insights to measure partnership success.
- Prepare reports on engagement, referral trends, and market performance to support strategic decision-making.
- Continuously evaluate and improve partnership strategies based on data-driven insights.
Preferred Qualifications
- Healthcare experience preferred.
- Experience with CRM software (Salesforce preferred).
