Account Manager – Antisocial

Account Manager – Antisocial

Requirements

• 3+ years of account management and sales experience at a digital agency
• Knowledge and passion for the social and digital world
• A proven track record of hitting sales targets and delivering consistent revenue
• Exceptional organizational skills, able to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment
• Experience with pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels of an organization
• Excellent written and verbal communication skills, with the ability to tailor communications and build relationships with stakeholders at all levels both internally and externally
• Outstanding leadership skills with a can-do attitude

Responsibilities

• Work closely with clients and internal teams to ensure a thorough understanding of the client’s business goals and objectives and ensuring that all requirements are met throughout the campaign and content creation process
• Oversight of multiple campaigns and regular liaising with the team to ensure the progress of each campaign and flagging any suggestions/concerns to the team
• Stay close to key contacts over email, phone or face-to-face meetings while providing recommendations and identifying new business opportunities at every stage of the campaign
• Identifying opportunities for organic account growth and building roadmaps for achieving growth results
• Support producers with managing client requirements, communications and balancing project schedules and budget
• Act as a leader for social media marketing, content creation, creative ideation whilst contributing to a culture of excellence around creative use of social media in advertising and marketing
• Ensure project profitability for each outgoing deliverable or retainer
• Supporting with annual planning sessions with clients to ensure we’re acting as a strategic partner with an eye on further business changes and needs
• Offering support across each client you may work on, ensuring team is supported and delivering exceptional work
• Provide senior management with reports on performance, team and project status, and upcoming opportunities
• Monitor capacity of team members and adapt to change, with a close eye of risk assessment and mitigation
• Regular tracking of team hours through Harvest/Forecast
• Developing and implementing strategic plans to help grow/mitigate risk on the client
• Having strategic conversations with clients to ensure we are working on the right work to achieve business results
• Providing recommendations for ensuring we are maintaining a high standard of client servicing
• Proactive account planning and working with clients on future scope

Preferred Qualifications

• Paid media experience is a considered an asset