Account Manager
| Company | David Yurman |
|---|---|
| Location | Boston, MA, USA, Hartford, CT, USA |
| Salary | $125000 – $140000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Proficient in Microsoft Word, Excel and Outlook
- Wholesale and/or retail luxury goods sales background
- Experience managing sales support staff
- Established contacts with major regional jewelers preferred
- Solid business acumen
- Excellent communication and follow through skills
- Dynamic, energetic and passionate about selling and the David Yurman brand
- Four year college degree; Degree in business or marketing preferred
Responsibilities
- Services and provides sales support for wholesale doors
- Forecasts and reports projections for monthly and seasonal needs
- Tracks and reports sales performance and inventory stock
- Develops budget and order plans for each account in accordance with specified sales targets
- Monitors inventories and coordinates replenishment
- Delivers the sales and product targets for all DY New Product Markets
- Manages a territory of Key Account and Independent Jewelers
- Supervises order flow to ensure proper delivery and merchandising of product
- Ensures accounts adhere to brand visual standards and implements seasonal visual enhancements
- Visits accounts regularly to reinforce customer relationships
- Gathers and communicates feedback regarding product assortment and needs
- Negotiates product buying and planning
- Gathers competitive data and market insights
- Assists and participates in special events at stores
- Executes events seamlessly and drives client follow up
- Participates in planning for advertising and seasonal mailers
- Helps support David Yurman Retail events in their territory
- Manage customer service activities and staff competence to optimize sales performance and customer satisfaction
- Identify trends and make suggestions to improve and enhance retail performance to deliver sales and service goals
- Ensure brand environment is impeccable at all times
- Plans and implements store and team training according to DY Training Program for both DY Retail and Wholesale stores in territory
- Provides Onboarding Quarterly for key management hires
- Ensures the full implementation of training programs for new store managers and coach/develop to ongoing performance needs
- Builds cross-departmental relationships and partners with management and visual in store to increase the brand presence and drive associates to sell David Yurman
Preferred Qualifications
- Established contacts with major regional jewelers preferred