Account Manager

Proven success in Inside Sales
Cyber Security experience required
Must have outstanding attention to detail and commitment to follow-through
Ability to work well within a team
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Ability to work flexible work schedule required
Requires experience in Salesforce.com and Microsoft office

Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
Respond to Customer inquiries in a timely fashion and move to resolution
Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
Leverage Vendor resources and relationships to bring value to Customers
Improve more frequent calls and higher touch for AE’s customer base
Manage open opportunities in existing accounts with guidance from AE
Identify whitespace opportunities with customers and vendors
Represent GPS AE at customer meetings as needed
With AE guidance, close renewal, upsell and net new sales cycles
Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
Collaborate on promoting marketing communication to account base with targeted follow up
Focus on driving and selling GPS Professional Services Engagements across targeted account base
Assist AE in forecast management and internal strategic reporting
If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
All other duties as assigned