Account Manager 2 – Enterprise Direct Sales – Government and Education Sales
| Company | Comcast |
|---|---|
| Location | Draper, UT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Account Management
- Direct Selling
- Results Leadership
- Sales
- Excellent written and oral communications skills
- Interpersonal skills
- Planning, presentation and organizational skills
- Independent judgment and discretion
Responsibilities
- Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
- Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities.
- Renew customer contracts to protect and grow existing revenue streams.
- Maintain excellent knowledge of Company’s products/services, pricing practices and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts.
- Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet, Active Core, SD-WAN, Manager Router and other Business Class products, as appropriate.
- Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. Proactively coordinates efforts with other internal teams and groups to ensure effective resolution.
- Manage the cultivation, execution and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment.
- Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
- Position and sell Company Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
- Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
Preferred Qualifications
- Bachelor’s Degree (preferred)
- Combination of coursework and experience or extensive related professional experience