Account Manager
| Company | Axis Capital |
|---|---|
| Location | Chicago, IL, USA, Alpharetta, GA, USA, New York, NY, USA |
| Salary | $50000 – $75000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or equivalent required.
- Minimum of 2+ years’ experience in the commercial insurance industry as an Underwriter Assistant or equivalent insurance experience is required.
- Solid understanding of Property and Casualty insurance coverage is necessary.
- Proficient in written and verbal communication, capable of independently interacting with internal and external business partners such as brokers on behalf of Operations and Underwriting.
- Experience with Microsoft Office Suite (Word, Excel, and Outlook), or similar software is necessary.
- Strong aptitude for learning new computer/software programs is required.
- Strong customer service skills and professional attitude are required.
Responsibilities
- Perform advanced administrative tasks related to new and renewal business, including policy binding, issuance, and endorsements.
- Review policy documents for accuracy and compliance with regulatory standards.
- Identify opportunities for process improvement and efficiency enhancement within service delivery and underwriting operations.
- Acts as a key point of contact for brokers and clients, addressing inquiries, providing updates, and ensuring exceptional customer service.
- Cultivate and nurture relationships with key broker contacts and decision-makers through regular communication and engagement.
- Provide guidance and mentorship to junior team members, fostering a collaborative and supportive work environment.
- Maintain accurate records of policy and underwriting data, ensuring timely input and retrieval as needed.
- Utilize diary systems to track and manage information flow and deadlines effectively.
- Review underwriting documents and policies for accuracy and compliance with company guidelines and regulatory requirements.
- Review underlying policies and endorse changes as needed.
- Adhere to compliance standards and maintain accurate account files and underwriting documentation.
Preferred Qualifications
- Undergraduate degree in business, finance, or related field preferred, but not required.
- Completion of professional development coursework in the industry is preferred.