Account Management Lead

Account Management Lead

Requirements

• +4 years of experience within the Account Management or Sales
• Previous experience on Client Facing Roles or leading teams with client facing roles
• Previous Stakeholder Management Experience (interaction with +2 other areas)
• Previous Management/Team Lead Experience for at least 6 months

Responsibilities

• Drive merchant revenue and value on Uber Eats through deepening partnerships
• Instruct, follow up and coach your team in BoB Management, Upselling marketing portfolio, Increase Memberships Penetration, Client Facing Time & Deliverables (Business Reviews)
• Manage a team of skilled individual contributors that work to retain and grow Restaurant Partners
• Work cross-functionally with Sales, Product, Operations & Analytics teams to improve the Restaurant partner’s experience and achieve revenue targets
• Work with the LT team across the Eats West org to devise and execute the overall strategy for retaining and growing the SMB restaurant partner base

Preferred Qualifications

• Bachelor’s degree
• Extensive track record of seller/AM coaching, developing people and building high-performing teams
• Experience being a leader among peers, influencing cross-functional partners and setting an example for others
• Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
• An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
• Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment
• Excellent at building and auditing Account Management processes along with analyzing and articulating problems and opportunities
• High EQ and natural interpersonal skills. A connector and expert communicator