Account Executive – K-12 Education

Account Executive – K-12 Education

Requirements

• High School Diploma/GED (Required)
• 2-4 years Experience selling within an education vertical (Required)
• 2-4 years Demonstrated track record of sales success in business sales (B2B) (Required)
• Microsoft Excel (Required)
• Customer Acquisition (Required)
• Attention To Detail (Required)
• Communication (Required)
• Presentations (Required)
• Problem Solving (Required)
• Sales Analysis (Required)

Responsibilities

• Utilizes contact list to call leads to generate sales opportunities.
• Exceed monthly sales, renewal, and churn target goals.
• Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business.
• Sustain monthly call goals as expectations dictate.
• Establishes and cultivates customer relationships to drive sales and increase customer base.
• Complete Customer account maintenance resulting from account reviews.
• Provides account analysis to determine up-sell and renewal offers.
• Supervise and resolve customer issues.
• Tracks individual account activity and results.
• Completes extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information.
• Participates in continuous training opportunities to maintain knowledge of products, services, and sales approaches.
• Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile’s efficiency and quality standards.
• Attains productivity and sales goals based on targeted metrics.
• Meets/exceeds all departmental goals and business objectives.
• Demonstrates positive and coordinated behavior with customers and coworkers.
• Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
• Disburses adjustments and credits as appropriate within established limits and criteria.
• Supports team initiatives and creates an inclusive environment.

Preferred Qualifications

• Bachelor’s Degree (Preferred)
• 2-4 years Experience in the Education industry (Preferred)
• 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)