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Account Executive-Client Relations Manager
Company | T-Mobile |
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Location | Irvine, CA, USA |
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Salary | $69540 – $125460 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Mid Level, Senior |
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Requirements
- High School Diploma/GED (Required)
- 4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts (Enterprise level). (Required)
- 2-4 years Telecom, Software or Technology experience (Required)
- Business Planning Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
- Business Strategy Creative thinking and problem-solving aptitude (Required)
- Sales Growth Proven ability to contribute in a fast-paced environment consistently. (Required)
- Communication Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles) (Required)
- Sales Effective at managing account relationships, financial outcomes (reducing churn, additional of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle. (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Responsibilities
- Identify customer needs and apply solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
- Develop an account strategy to maintain and grow business by developing a deep understanding of the account’s position in the market, their product/service, points of differentiation and competitive landscape.
- Monitor, share and act on sales activity and metrics specific to the customer.
- Develop positive relationships with partners broad and deep in the account and identify business problems that can be solved with our solutions and products.
- Regularly, meet with clients and partners to develop strategy and outcomes while building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable partners are engaged on a regular and effective basis.
- Manage account input and feedback for all projects with detailed outcomes and timelines.
- Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers problems.
Preferred Qualifications
- Bachelor’s Degree (Preferred)