Account Executive

3+ years of experience in sales, with a focus on technical sales involving product demos, API integrations, and content creation.
Proven track record of closing business within the Customer Experience or Customer Support markets, with technical insight into support solutions.
Ability to work with and sell to senior-level decision-makers within Customer Support, Customer Success, and IT.
Familiarity with technical tools, API connections, and video creation software for building and presenting demos.
Strong business acumen, with a hands-on, strategic approach to identifying and solving customer challenges.
Passion for customer-centric solutions, delivering results, and effectively communicating complex technical concepts to diverse audiences.
Bachelor’s degree in Business, Engineering, or related field; MBA or technical certification is a plus.

Develop and manage relationships with executives, particularly in line-of-business and IT roles.
Drive both new business acquisition and account expansion, balancing a mix of hunting and farming approaches.
Conduct and tailor product demos to address customer pain points, using real-time data and relevant scenarios.
Collaborate with internal teams on API connections and knowledge ingestion to customize solutions and create impactful technical presentations.
Create video content for demos and presentations to visually demonstrate the value and functionality of Maven’s solutions.
Set and maintain a high personal standard for achieving sales goals through disciplined execution.