Account Executive
| Company | Willow |
|---|---|
| Location | Seattle, WA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- In-depth knowledge of Building Automation Systems, Building Information Models, and IoT solutions
- 5-10 years of experience in enterprise SaaS sales with a proven track record of managing and growing existing customer accounts
- Excellent verbal and written communication skills
- Demonstrated ability to build and maintain strong customer relationships at the executive level
- Strong analytical and problem-solving skills
- Highly motivated, results-oriented, and able to work independently in a fast-paced environment
Responsibilities
- Identify, target, and secure new enterprise customers to drive revenue growth
- Generate and qualify new leads through various channels including partners, networking, and industry events
- Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution
- Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions
- Drive contract renewals and identify opportunities for upselling and cross-selling
- Act as the primary point of contact for customer inquiries, issues, and feedback
- Ensure timely and effective resolution of customer concerns
- Develop and execute strategic account plans to maximize customer value and revenue
- Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience
- Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met
- Work closely with marketing, product, and customer support teams to align on strategies and support customer success initiatives
Preferred Qualifications
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No preferred qualifications provided.