2025 Gaming Garage - Supervisor

2025 Gaming Garage – Supervisor

Company	Canadian National Exhibition
Location	Toronto, ON, Canada
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees
Experience Level	Junior, Mid Level

Highly efficient and organized
Able to co-ordinate 20+ staff members
Reliable and enthusiastic
Public Speaking Skills
Problem-Solving Skills
Friendly Disposition
Good Judgment
Able to work with minimal supervision
Advanced customer service
Leadership Skills
Minimum Age Requirement: 16 years
Available to work flexible hours all 18 days of the fair (August 15 – September 1, 2025), including evenings, weekends, and Labour Day
Available to attend mandatory one day of staff orientation and one day of staff training, taking place between August 4 – August 14, 2025. Exact dates to be confirmed
Advanced customer service, problem-solving, communication, leadership, and staff management experience required

Facilitate staff rotation schedule, including break coverage, Program Attendant placement, and assigning Program Runners to areas of high demand
Provide the Program Assistant with daily debriefs on staff performance, program operations, and potential improvements
Lead daily shift meeting with updates from the Program Assistant and other Program Supervisors
Ensure staff are engaged with guests and kept on task
Ensure staff arrive at stations promptly and take breaks as scheduled
Be the point of contact for any issues that may arise in the Gaming Garage including lost children, guest complaints, technology malfunctions, and customer assistance.
Answer questions and provide info to guests regarding the exhibits, programming, attractions, facilities, and services
Document participation and interest of guests at key areas and times throughout the 18-day fair
Ensure that program areas are properly maintained, on schedule, and always presentable