SR Operations Supervisor

SR Operations Supervisor

Requirements

• Minimum of 1 year of experience in ramp operations within the intermodal transportation industry, with a proven track record of successfully leading teams and optimizing processes.
• Strong understanding of intermodal ramp operations, including loading/unloading procedures, container handling, and equipment maintenance.
• Familiarity with safety regulations and industry best practices.
• Excellent leadership and people management skills, with the ability to motivate and inspire a diverse team.
• Strong attention to detail and ability to work in a fast-paced environment with accuracy and precision.
• Exceptional communication and interpersonal skills, with the ability to collaborate and build relationships with internal and external stakeholders.
• Proactive problem-solving skills, with the ability to quickly analyze situations, identify issues, and implement effective solutions.
• Excellent organizational skills, with the ability to prioritize tasks, delegate responsibilities, and manage multiple projects simultaneously.
• Proficient in using relevant ramp management software, equipment tracking systems, and other tools to optimize operations.

Responsibilities

• Oversee and manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
• Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
• Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols to minimize accidents and injuries.
• Coordinate and oversee regular maintenance and repair of ramp equipment, including hostlers, cranes, and loading/unloading machinery. Collaborate with maintenance teams to ensure optimal functionality and minimize downtime.
• Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
• Regularly monitor and evaluate key performance indicators (KPIs) to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
• Collaborate with customer service teams to ensure timely and accurate communication with customers regarding shipment status, delays, and any other relevant information. Address customer inquiries or concerns promptly and professionally.
• Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
• Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.

Preferred Qualifications

No preferred qualifications provided.