Transaction Settlement Administrator
Company | Royal Bank of Canada |
---|---|
Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- 1 – 3 years’ experience in the financial services industry.
- Canadian Securities Course.
- Proven problem-solving skills.
- Knowledge of Global Client reporting products and services.
- Good written and oral communication.
- Ability to work effectively in team and cross-functional environment.
Responsibilities
- Understands the strategic plans of the BDS Clients and Custody team accounts in order to support for transaction settlements.
- Understands the culture and characteristics of the BDS Clients we service to successfully manage their expectations.
- Manages relationships with both internal operational units and Clients in order to attract and retain our Clients’ business.
- Ensures all agreed upon service level agreements are respected and complied with.
- Ensure that issues that are validated that the resolutions are executed within the SLS.
- Success is measured by positive Client satisfaction.
- Daily reconciliation of asset and/or cash breaks with follow up until resolved.
- Monitoring discrepancy reports and rotation on end of day balancing.
- Mitigates risk by complying with all policies and procedures.
- Ensures all daily deliverables are met in accordance with Service Level Agreements.
- Ensures Desk Operating Procedures captures all unique processes.
- Follows escalation protocols.
Preferred Qualifications
-
No preferred qualifications provided.