Patient Access Registration Specialist PRN

Patient Access Registration Specialist PRN

Requirements

• High School Diploma or equivalent, required
• Strong organizational skills and attention to detail, required

Responsibilities

• Register patients.
• Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system.
• Avoid overlays and duplicate patient medical records.
• Follow procedures when identifying a patient and applying the patient identification bracelet.
• Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.
• Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms.
• Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC.
• Complete the Medicare Secondary Payer (MSP) questionnaire when applicable.
• Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required.
• Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.
• Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable.
• Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances.
• Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s).
• Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations.
• Collect patient payments and provide accurate receipt.
• Post all payments in system.
• Reconcile receipts with cash collected and completes required balancing forms.
• Document patient account notes for all interactions/transactions.
• Maintain departmental and/or individual work queues and reports as required.
• Explain/answer patient billing inquiries and interpret statement data to resolve accounts.
• Escalate account issues which cannot be resolved.
• Update the emergency department room tracking system.

Preferred Qualifications

• At least one (1) year of experience in the hospitality or service industry, preferred