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Post-Closing Associate
Company | Doma |
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Location | Arlington, TX, USA |
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Salary | $48300 – $68500 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Junior |
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Requirements
- 1+ years of post closing and/or recording experience
- Coachable and willing to learn and grow
- Demonstrated ability to work as a team player in a fast-paced environment
- Have extreme attention to detail and strong organizational skills
- Are comfortable working within company stated SLA’s
- Have excellent phone, email, and face-to-face communication skills
- Able to quickly pick up how to use new tools and software
- Own your ability to deliver excellent, error-free service throughout the post closing process
- Passion for multitasking and context-switching
- Are comfortable with constant change and process improvement
- Must be a local candidate with the expectation of working full time in our Arlington, TX office
Responsibilities
- Performing any or all post closing duties with confidence and professionalism
- Reviewing signed closing packages for accuracy and completeness
- Scanning packages and labeling documents correctly in files
- Ensuring lender documents are returned in required timeframe
- Preparing county-specific intake forms for recording
- Assisting in the recording team ensuring documents for recording (e-recording and traditional) are complete and accurate
- Assisting internal Compliance department with any post closing related audit details at the file level
- Anticipating customer needs and resolving escalations in a professional, efficient manner in collaboration with escrow colleagues
- Providing status updates on the transaction throughout the post closing and recording process to internal and external parties as needed
Preferred Qualifications
- Experience using ResWare and Simplifile preferred