Supervisory Program Analyst

Supervisory Program Analyst

Requirements

• Four-Year College Degree
• Completion of college-level courses in public or business administration or statistics
• Considerable to extensive experience in program evaluation, program analysis or policy development work
• Knowledge of the principles and practices of public administration
• Knowledge of the principles, concepts, methods and techniques of program analysis
• Understanding of personal-computer-based and mini-computer-based database management information systems
• Analytical ability and skill in establishing mutually productive working relationships with program officials
• Ability to supervise the work of technically-trained and administrative and clerical personnel
• Ability to communicate clearly and effectively, both verbally and in writing

Responsibilities

• Plan and perform analytical and evaluative assessments of departmental operations, providing recommendations for ensuring compliance with established policies and procedures
• Participate in implementation and refinement of department-wide performance evaluation and operation assessment frameworks
• Provide senior leadership with actionable insights and recommendations for performance improvement, derived from both qualitative and quantitative data analysis on program and operation outcomes and audit findings
• Develop and propose recommendations for revisions to operation policies, procedures, content, methods and management processes, including drafting new or revised policies and procedures
• Design and implement coordinated reporting systems and dashboards for departmental programs and operations
• Serve as a central point of contact for audit planning, response coordination, and follow-up
• Work with relevant leads to collect necessary audit documentation, ensure its accuracy before submission, and monitor the implementation of audit response actions
• Serves as liaison to coordinate and implement new initiatives and projects to strengthen, integrate, and optimize departmental processes and workflows including hiring, facility maintenance, etc.
• Prepares project proposals (including project plans, charters and budget requests) for the introduction of new initiatives and implementation of new systems, or upgrades to existing systems
• Initiates contracts, oversee ongoing interactions with contractors and vendors, ensuring compliance with contractual terms and conditions
• Performs related work as required

Preferred Qualifications

• Master’s degree in public administration, business administration or statistics
• Extensive experience in program evaluation, program reporting, dashboard development, managing projects