Children’s Services Act Coordinator

Children’s Services Act Coordinator

Requirements

• Graduation from a four year-college or university with a degree in sociology, human services or a related field, Master’s degree preferred
• 3 to 5 years of experience in human services program eligibility or case management work
• Requires a valid driver’s license
• Knowledge of local, State and federal laws, ordinances, rules and regulations governing CSA programs
• Knowledge of the policies, procedures, rules and regulations of CSA programs, as administered through the State and City Social Services programs
• Knowledge of social work principles, techniques and practices and their application to CSA problems
• Knowledge of the forms, documents and manuals associated with CSA programs
• Knowledge of other programs administered through the City Social Services Department, and through community human services agencies or volunteer groups
• Knowledge of the social and economic factors in the community

Responsibilities

• Oversees the administration of the Children’s Services Act (CSA) programs; develops policies and procedures
• Screens referrals for required information, agency staffing, eligibility criteria, and timeliness; assesses needs of clients referred, utilizing clinical information
• Monitors implementation of service plans and results for on-going cases to determine suitability of services, utilizing clinical information
• Communicates with Family Assessment and Planning Team and Community Policy and Management Team members, service providers, case managers, and family members
• Facilitates and provide staff support to the teams; assists or represents the case managers in funding request cases
• Documents all CSA actions pertaining to each child in care; maintains official records for each case
• Recommends CSA program services, service providers, and changes in service; negotiates service contracts with private and public vendors; investigates and audits questionable fees or services
• Determines the effectiveness of programs to ensure cost effectiveness; administers interagency contracts
• Manages CSA program expenditures to comply with budget requirements and State guidelines
• Collects and disseminates information on available services; compiles and submits fiscal and statistical reports
• Makes oral presentations before community and civic groups pertaining to CSA programs; confers and maintains contact with professionals and professional groups to share information and maintain knowledge of trends and developments in family services issues
• Performs other related duties as required

Preferred Qualifications

• Master’s degree preferred