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Manager – Software Engineering Management – Fullstack
| Company | ServiceNow |
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| Location | Santa Clara, CA, USA |
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| Salary | $163600 – $286300 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- At least 6 -10 years of experience in application development, system architecture, and production support for enterprise-level solutions.
- A minimum of 2 – 3+ years leading diverse, distributed engineering teams across geographies.
- Proficiency in one or more programming languages such as Java, C++, Ruby, Shell, or JavaScript.
- Experience working with front-end frameworks like AngularJS, ReactJS, or Bootstrap.
- Familiarity with open-source tools and agile development methodologies.
- A strong understanding of software development best practices, including architecture, design patterns, and development processes.
- The ability to connect technical deliverables to business outcomes, collaborating with product owners to ensure value realization.
- Excellent communication and collaboration skills to manage cross-functional discussions and dependencies effectively.
Responsibilities
- Build high-impact cloud software for businesses using a market-leading development platform.
- Lead the design, development, and delivery of scalable, high-quality software solutions that align with organizational goals and stakeholder needs.
- Collaborate with product management, design, support, and engineering teams to deliver cohesive and thoughtful solutions.
- Approach complex and ambiguous challenges with a problem-solving mindset.
- Foster a positive, inclusive team culture that encourages individuals to do their best work and deliver outstanding customer experiences.
- Oversee team operations including resource planning, hiring, mentoring, and development, while building and maintaining a high-performing engineering team.
Preferred Qualifications
- Experience in domains such as Partner Relationship Management (PRM) or Customer Relationship Management (CRM) is a plus.
- A proactive attitude and sense of ownership to succeed in a fast-paced environment.
- Strong presentation and influencing skills with the ability to listen actively and communicate clearly.
- Proven ability to build relationships and foster trust across all levels of an organization.
