Lab Manager I

Lab Manager I

Requirements

• Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Bachelor’s degree that meets local regulatory (CLIA & State) requirements
• Minimum 2 years of experience as a Technologist in a clinical diagnostics laboratory
• Minimum 5 years of prior supervisor experience managing several direct reports
• ASCP certification is required/preferred
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures
• Proven success in training and developing both technical and non-technical employees
• Ability to problem solve and provide solutions under minimal supervision
• Proficient with Laboratory Information Systems and Microsoft Office
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills
• Comfortability making decisions in a changing environment
• Ability to handle the physical requirements of the position

Responsibilities

• Direct the daily operational activities of the laboratory; both the technical and non-technical operations
• Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
• Directly supervise, train, and mentor laboratory supervisors and have ownership and responsibility for all departmental staff
• Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations
• Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
• Assist with developing and implementing laboratory procedures and installation of equipment and methods
• Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development
• Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff
• Conduct departmental meetings and ensure appropriate departmental communication
• Investigate deviations from established procedures to ensure effective corrective action
• Maintain technical knowledge in the assigned department(s) for the laboratory testing
• Maintain a clean and safe work environment

Preferred Qualifications

• Prior experience in a critical care hospital preferred
• Previous experience managing people leaders is a plus
• Experience in a high volume clinical laboratory environment is preferred