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Banker Supervisor
| Company | Banner Bank |
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| Location | Wenatchee, WA, USA |
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| Salary | $19.21 – $26.9 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- H.S. Diploma: General Education (Required)
- NMLS registration (Preferred)
- 2 or more years of teller experience including sales experience with established goals required
- 2 years of experience leading a project, process or team preferred
- Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
- Thorough knowledge of all retail products and services
- Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending
- Proven client service, interpersonal, and relationship building skills
- Possess effective verbal and written communication skills; proper phone and email etiquette required
- Possess effective selling, cross selling and referral skills
- Possess strong mathematical, problem solving, and negotiation skills
- Ability to analyze client credit data and other related financial information
- Experience in a financial sales representative oriented role
Responsibilities
- Responsible for processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately.
- Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team.
- Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results.
- Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools.
- Responsible for presenting tailored solutions that meet the client’s specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts.
- Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards.
- Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.
Preferred Qualifications
- NMLS registration (Preferred)
- 2 years of experience leading a project, process or team preferred
