Business Development Manager – Account Executive
| Company | Lighthouse |
|---|---|
| Location | Dallas, TX, USA, Denver, CO, USA |
| Salary | $70000 – $80000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- A minimum of a Bachelor’s Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
- 2+ years relevant experience in business development in the hospitality business, or with a SaaS company
- Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software is a big plus
- Ability to effectively interface with all levels and teams on a formal, informal, written and verbal basis
- Comfortable navigating software and conducting webinars/tutorials
- Fluent in English and preferably one other native language
- Experience with SalesForce, or other CRM systems and related sales tools
- Excellent written and oral communication skills and demonstrates a high level of diplomacy
Responsibilities
- Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups
- Build, organize, and execute a business development plan to achieve business aims and sales targets
- Utilize and develop innovative strategies to maximize results and win over challenging targets
- Respond to all incoming product enquiries, referrals, and leads in a timely and effective manner
- Preparation of accurate quotes, development, and presentation of proposals to clients in a professional and confident manner
- Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions
- Maintain accurate records of your business development activities on Lighthouse’s CRM system
- Achieve sales KPI’s and targets
- Sales to be finalized in a timely manner, with a focus being placed on being proactive
- Maintain regular contact with prospective clients and new accounts
- Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations
- Contract negotiation as required, maintaining a balance between optimal service, value for the client and Lighthouse’s profit margins
- Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription
- Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback
- Attend meetings, (inter)national conferences and organize regional road shows as required
- Demonstrate commitment to the team to ensure the team achieves its goals, objectives and service level agreements (SLA’s)
- Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to
- Where necessary, identify shortfalls in the process and procedures and suggest process improvements
Preferred Qualifications
- Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software is a big plus